phdteam Privacy Policy
This Privacy Policy explains how phdteam collects, uses, stores, and protects your personal information when you use our online gaming platform. It applies to all registered users in the Philippines and anyone who browses the site.
Last updated: 2025
1. What Data We Collect
When you create an account or use phdteam, we collect the following categories of information:
- Account information: Your name, date of birth, email address, username, and password when you register.
- Identity and verification data: Government-issued identification documents submitted during account verification, required before withdrawals are processed.
- Payment information: Details related to your chosen Philippine Peso (PHP) payment methods, including GCash account references, Maya details, or bank account information used for deposits and withdrawals. We do not store full bank card numbers.
- Device and browser data: IP address, browser type, device model, operating system, and screen resolution collected automatically when you access the platform.
- Usage data: Pages visited, features accessed, time spent on the platform, gaming activity, and transaction history.
- Cookies and tracking data: Information collected through cookies and similar technologies as described in the section below.
We collect only what is necessary to operate the platform, verify your identity, process transactions, and comply with applicable regulations in the Philippines.
2. How We Use Your Data
phdteam uses the information we collect for the following purposes:
- To create and manage your account, including verifying your identity and age eligibility.
- To process deposits and withdrawals in Philippine Peso through your chosen payment channel.
- To deliver and improve the platform experience, including personalising content and ensuring correct page rendering on your device.
- To detect and prevent fraud, money laundering, and other prohibited activity.
- To comply with legal and regulatory obligations applicable to online gaming operators in the Philippines.
- To communicate with you about your account, transactions, or support requests.
- To send service-related notifications such as changes to these policies or account status updates.
We do not use your data for unsolicited marketing without your consent, and we do not sell your personal information to any third party.
3. Cookies and Tracking Technologies
phdteam uses cookies and similar technologies to operate the platform correctly and understand how users interact with it. Cookies are small text files stored on your device when you visit the site.
We use the following types of cookies:
- Essential cookies: Required for the platform to function, including session management and login authentication. These cannot be disabled.
- Analytics cookies: Used to understand how users navigate the platform, which pages are visited most, and where errors occur. This data is aggregated and does not identify individual users.
- Preference cookies: Used to remember your settings and display preferences between sessions.
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect your ability to log in or use key features of phdteam. We do not use third-party advertising cookies.
4. Data Storage, Security, and Third-Party Sharing
Your personal data is stored on secured servers. We apply technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction. Access to personal data is restricted to authorised personnel who require it to perform their duties in connection with the platform.
We retain your data for as long as your account remains active, and for a period thereafter as required by applicable law or regulatory requirements. When data is no longer needed, it is securely deleted or anonymised.
phdteam does not sell, rent, or trade your personal information. We may share data with the following categories of third parties only when necessary:
- Payment processors: Local Philippine payment providers such as GCash and Maya receive the minimum data required to process your transactions.
- Regulatory authorities: We may disclose data to relevant Philippine government bodies or regulators when required by law.
- Service providers: Technical partners who assist with platform infrastructure, security, or compliance may process data on our behalf under strict data processing agreements.
Any third party receiving your data is required to handle it in accordance with applicable privacy law and is not permitted to use it for their own purposes.
5. Your Rights, Minor Protection, and Policy Updates
As a user of phdteam, you have the following rights regarding your personal data:
- Access: You may request a copy of the personal data we hold about you.
- Correction: You may ask us to update inaccurate or incomplete information in your account.
- Deletion: You may request the deletion of your account and associated data, subject to any legal retention obligations we are required to fulfil.
- Objection: You may object to certain uses of your data where permitted by applicable law.
To exercise any of these rights, contact the support team at [email protected] with your account details and a description of your request. We will respond as promptly as possible.
Protection of minors: phdteam does not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has registered an account, that account will be closed immediately and any associated data will be deleted in accordance with our account policy. Parents or guardians who believe their child has registered should contact us at [email protected].
Policy updates: phdteam may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will update the date shown at the top of this page. We encourage you to review this policy periodically. Continued use of the platform after any update constitutes acceptance of the revised policy. If you have questions about this policy or your data, visit the FAQ page or contact us directly at [email protected].
Questions About Your Privacy?
The FAQ covers common questions about accounts and data. You can also reach our support team directly at [email protected] for anything not covered here.